T-surf24/7

One-stop Portal for Professional Development

T-surf24/7

One-stop Portal for Professional Development

Hot Spots
Quick Links

Certificate in Professional Development Programme on Communication, Mediation and Complaint Management [5 weeks]

Course ID (Click link to view details at source / apply)
Source
TCS
Description
This programme aims to explore ways to benefit all those involved and build a fair, just and open system for managing complaints at school. On completion of this programme, participants are expected to:

- Strengthening skills in working collaboratively with parents in education contexts with emphasis on home-school cooperation and effective communication with parents of different backgrounds;
- enhance the knowledge about legal matters in relation to handling of school complaints; and
- identify strategies of complaint management in schools and develop mediation skills based on practical experiences in resolving school complaints.

Share

Email

Whatsapp

COURSE DATE(S)
First Event Start Date
2023-04-17
Last Event End Date
2023-05-20
APPLICATION CLOSING DATE(S)
First Event
2023-04-03
Next Event
2023-04-03
Last Event
2023-04-03
Latest Issue Date
2022-07-08
Level/Type
Primary, Secondary, Special
Key Learning Area
All
Subject
All
Target Participants
Coordinators, Panel Heads, Teachers, Deputy Heads
Content Area
School Administration & Management (V)
Outside Normal School Hour
No